Good questions.
Clear answers.

No. Free gives your workspace 100 AI responses for its lifetime, with no monthly reset. Previous usage counts toward that allowance. Your workspace remains available after you use it, and you can upgrade to continue automated replies.

Starter includes one social integration of your choice. Pro includes WhatsApp, Instagram, Messenger, and Telegram. Support email is included separately in both paid plans. There is no $4.99 social add-on. Channel provider charges may apply.

Create a workspace and choose a plan. Add the essential information your assistant should use, install the website widget, and test it with a real question before sharing it with customers.

Knowledge and inbox setup happen in the dashboard. Installing the widget requires adding a short snippet to your website; your website administrator can do this. Advanced integrations and API access require technical setup.

Yes. The inbox supports human handoff and takeover while keeping the conversation history available. Configure routing to fit the way your team works.

Add the knowledge you want it to use, such as FAQs and website content. Document imports are available on paid plans. Review that content and keep it current as your business changes.

Free is an ongoing free plan with 100 total responses. Starter and Pro may include one eligible 7-day trial after payment setup and business-domain verification. The terms are shown before confirmation.

Check that the correct installation snippet is published, the workspace ID is right, and your website is in the allowed domains. Use Verify installation in the dashboard, then follow the error guide if the problem continues.