Conversation becomes context
Website and connected-channel conversations attach to a tenant-scoped customer record instead of disappearing into a ticket archive.
Keep the conversation, the commitment, and the next step connected to the same customer.
An illustrative relationship journey.
The conversation becomes part of a customer record, with its original channel and context attached.
Messages · source channel · ownershipEach module uses the same workspace, customer identity, role checks, and tenant boundary.
Website and connected-channel conversations attach to a tenant-scoped customer record instead of disappearing into a ticket archive.
Create a lead from the inbox or customer record, assign an owner, set priority, value, next action, and an expected close date.
Bookings, review requests, customer feedback, and recovery follow-ups remain visible on the relationship timeline.
Analytics reads persisted conversations, customers, leads, opportunities, bookings, feedback, and recovery results—never demo counters.
What is live
Customer CRM, timelines, ownership, tags, and conversation links
Lead capture, qualification, conversion, pipeline stages, values, and outcomes
Bookings, review-request tracking, private feedback, and Recover
Plan entitlements, role permissions, workspace isolation, pagination, and indexed queries
Voice is coming soon
It is not sold or presented as working until real telephony, consent, compliance, usage billing, and audited handoff are production-ready.
Recover uses recorded outcomes
The product never seeds abandoned orders, predicted revenue, or recovered amounts and calls them live.
Free is useful. Starter covers normal SMB operations. Pro adds advanced analytics, integrations, and controlled automation.