A customer asks
A message arrives from the website, with the same workflow available to connected social and email channels.
Support without
the chaos.
Evnao answers from approved knowledge, uses connected data when it needs a live result, and hands the conversation to your team when a person should take over.
- Grounded answers
- Answers retrieved from your approved sources
- Human handoff
- Conversations move to your team when needed
- Built for trust
- Secure, reliable and private
Get started
Chat with Evnao AI assistant
Product preview — no provider or customer data is being changed here.
Hi! I can help with that.
Could you tell me your order number?
One request, end to end
Watch a real support question become a resolved conversation.
Evnao identifies the job
The conversation is understood as an order-status request before any answer is prepared.
Approved systems are checked
Evnao retrieves published knowledge and the connected order record instead of inventing a result.
The answer returns with context
The customer receives a useful answer and the complete conversation remains visible to the support team.
The operating system
Four systems. One continuous customer context.
Channels
Every channel, one working queue.
Website, Instagram, WhatsApp, Messenger, and support email arrive in the same inbox without losing where each message came from.
Channels
Website
WhatsApp
Email
Knowledge
Answers stay tied to their sources.
Add a source, review what was indexed, and test the exact information Evnao will use before customers depend on it.
Knowledge
Shipping policy · published
Knowledge ready
Two trusted sources matched
Human handoff
A clean handoff, with the conversation intact.
When a customer asks for a person, Evnao pauses, keeps the context, and moves the conversation to the right teammate.
Human handoff
AI response paused
Support teammate assigned
Analytics
See what customers ask—and what is missing.
Conversation data reveals demand, response time, channel mix, and gaps in the knowledge base. The preview is clearly labeled when its data is illustrative.
Analytics
Knowledge gap found
Beyond the support queue
The customer relationship keeps moving after the answer.
Evnao connects conversations to customer records, leads, sales work, bookings, feedback, recovery, and team ownership without pretending disconnected demo data is live.
Explore customer operationsCustomer CRM
One tenant-scoped record and relationship timeline.
Leads & pipeline
Ownership, value, next action, stage, and outcome.
Bookings & feedback
Commitments and customer voice remain attached.
Recover
Missed demand becomes visible follow-up work.
Available connections
Channels and business systems with a real setup path.
Evnao labels every connection as live or beta. Credentials stay write-only in the dashboard, inbound events are verified, and write actions require approval.
Inspect every integrationWhatsApp Business
Meta Cloud API
Receive signed webhook events, reply from the Evnao inbox, and control AI availability by schedule.
LiveInstagram Direct
Meta Graph API
Turn messages sent to a professional Instagram account into tenant-scoped Evnao conversations.
LiveFacebook Messenger
Meta Graph API
Receive and answer Facebook Page conversations with signed webhook verification.
LiveTelegram
Telegram Bot API
Connect a Telegram bot, receive customer messages, and reply from one shared inbox.
LiveSupport email
Brevo
Convert inbound support email into threaded tickets and send real provider-backed replies.
LiveConnected AI actions
HTTPS GET and approved POST
Pro workspaces can connect a safe HTTPS endpoint. Read actions run live; write actions require approval and use idempotent retries.
BetaShopify
GraphQL Admin API
Pro workspaces can verify a Shopify Admin API token and let the assistant look up an order only after the customer supplies both order number and checkout email.
LiveZendesk Support
Zendesk Ticketing API
Agents can explicitly hand a conversation to Zendesk after connecting and verifying an agent API token.
LiveCalendly
Calendly API v2
The assistant loads active event types and exact scheduling links from the connected Calendly account instead of inventing availability.
LiveYour first working setup
Give customers a fast answer. Give your team the full picture.
Start with the channels and knowledge you already have. Add automation only where it earns trust.
A practical way to begin
01
Add approved knowledge
Bring the policies and answers your team already trusts.
02
Connect one channel
Start with your website or the channel customers use most.
03
Run a real test
Ask a real customer question, review the answer, then go live.
